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Customer Name
Address
Phone
Designation
Email
Website
Customer Representative
Registration Services taken from AQMCS
ISO 9001
ISO 14001
ISO 20000
ISO 22000
ISO 22301
ISO 27000
OHSAS
HACCP
CE Marking
GMP
GAP
Kosher
Halal
Organic Certification
Feedback Elements & Scores: 5 - Excellent, 4 - Very Good, 3 - Good, 2 - Average, 1 - Below Average
Pleasant Conversation
Excellent
Very Good
Good
Average
Below Avg
Timely & Correctness of Information given
Response on Emails
Telephonic Discussion
Correct information sharing such as A-004 and understanding of processes
Answering your queries
Quotation response
Allocation Information in A-035 in advance
Punctuality of Assessors reaching site
Assessments Quality
Assessor Professional Knowledge
Timely provision of Assessment Reports
Presentation Quality of Report and Correctness
Timely delivery of Certificate
Correctness of Certificates
Correct invoicing, Taxes etc..
Acknowledgement on your complaints
Timely Resolution of your complaints
Suggestions